Broadway Medical Centre

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HOW DO I...

Make Appointments?

Consultations are by appointment and can be arranged by telephoning the surgery between 8.30am and 6.30pm on weekdays. Appointments are bookable in advance or on the day you wish to be seen. The surgery also offers telephone consultations for matters that may be resolved over the telephone.

The practice is an approved training practice which means you may not see one of the partners but a training doctor. All of these doctors are qualified and work closely with your regular GP.

If you are unable to attend for an appointment, or no longer require it, please telephone and cancel so that someone else can benefit.

HOW DO I...

Obtain Home Visits?

Please do not ask a doctor to call unless the patient is too ill to come to the surgery. If the patient has a temperature or a rash, coming to the surgery will do no harm and will not endanger others.

When you do request a home visit, please try to give notice before 10.00am. The receptionist will ask for details of the patient and the reason for the visit. This information allows the doctors to plan their calls and allows urgent visits to be dealt with promptly.

Please remember that a doctor can see several people at the surgery in the time it takes to make one home visit.

HOW DO I...
Obtain Test Results?

Please telephone after 2.00pm for the results of tests you may have undergone.

The telephone is not as busy then and the receptionists will have more time to help and the doctor will have had time to see the results and comment.